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Featured PartnerTechnology / SoftwareMedical Device / ProductService ProviderTelemedicine.com
Telemedicine.com
www.telemedicine.comTelemedicine.com delivers virtual and in-person clinical staffing, telemedicine services, and continuing medical education to healthcare providers, employers, and government organizations nationwide. Their flexible solutions and advanced technology support rural hospitals, clinics, and health plans in improving access to care. With experience in over 120 countries, they help rural communities address staffing challenges and expand healthcare delivery through digital tools.
Company Overview
Telemedicine.com provides comprehensive telemedicine and clinical staffing services to patients, healthcare providers, health plans, employers, and government organizations. Our network of board-certified physicians, advanced practice providers, and nurses delivers care virtually or in-person, with coverage available 24 hours a day, 7 days a week, across all 50 states. We offer flexible solutions for optimizing or replacing existing telemedicine and in-person clinical staffing contracts, including hybrid models to fit different organizational needs.
RHTP Capabilities
Primary focus
Behavioral Health & Substance UseTelehealth & Virtual CareWorkforce Training & Recruitment
Service areas
Behavioral Health & Substance UseCare Coordination & NavigationCommunity Health & EngagementPrimary Care & AccessTelehealth & Virtual CareRemote Monitoring & Care-at-HomeMobile Health & EMSAI, Analytics & ReportingWorkforce Training & RecruitmentChronic Disease & Preventive CareMaternal, Youth & School-Based CareDiagnostics, Devices & Medical EquipmentProgram, Grant & Operations Support
RHTP priority alignment
Sustainable AccessWorkforce DevelopmentCommunity Health and PreventionTechnology ModernizationInnovative Care ModelsBehavioral HealthMaternal HealthChronic Disease PreventionData ModernizationChild HealthRural Infrastructure
Care settings
Primary Care ClinicFQHCCritical Access HospitalPublic Health DepartmentEMSSchool-Based Care
Problems addressed
Limited access to primary careLimited access to specialistsWorkforce shortageBehavioral health shortageChronic disease management gapMaternal care gapPoor patient engagementTransportation barrierLong travel distanceFragmented referralsCommunity outreach gap
Use Cases
1Scenario
Filling physician shortage gaps with clinical staffing and operations support. (Primary Care, Specialty, 24/7 Urgent Care, 24/7 Urgent Care with Behavioral Health)
2Scenario
Medicaid Health Plan HEDIS Score Improvement. State Medicaid Annual Wellness Visits (in-person & virtual). Outreach and access to care for lost to follow-up and hard to reach Medicaid pediatric and adult patients.
3Scenario
Telemedicine Hardware and Software; several cart and wall mount options, medistations, mobile cases, and a wide selection of virtual care medical devices to implment and optimize new or existing telehealth programs.
The Solution
Software PlatformClinical ServiceTelehealth ServiceDevice / HardwareKiosk / BoothMobile UnitSaaSStaffing ServiceTraining ProgramImplementation Support
How it works
Telemedicine.com delivers a unified, enterprise‑grade telehealth ecosystem backed by more than 20 years of hands‑on experience across every major dimension of virtual and hybrid care. We serve as a single, end‑to‑end resource for organizations seeking clinical expertise, technology infrastructure, operational support, and long‑term program sustainability.
Standard package includes
We listen first to our customers and then partner with them to help them in three standard ways;
1) Customers we support by meeting and exceeding their telemedicine technology (hardware, software, medical device) goals and requirements;
2) Customers we support by meeting and exceeding their Physician, Clinical Staffing, Clinical Operations (In-person, Virtual, and Hybrid) goals and requirements;
3) A hybrid mix of 1 and 2.
Optional add-ons
We offer an exclusive Telemedicine CME Bundle, for upskilling and training new and existing allied health workers, physicians, and clinical operations leaders to effectively and sustainably operate Telemedicine Operations at scale. The Telemedicine CME Bundle spans 6 courses, and includes esteemed faculty on recorded videos for each course. Experienced, Published, and Leading Telemedicine Practitioners include; Physician MD, APP, Armed Services Medic, and Administraitve Leader.
Rural relevance
Telemedicine.com is not simply another Virtual Care Vendor, we deliver sustainable programmatic support in the form of clinicians, and/or technology, while also offering accredited CME to transform both today's and tomorrow's rural workforce. We have 20 years experience delivering technology and services to rural America, as demonstrated by our annual involvement in the USDA's RUS-DLT program.
Implementation
Timeline
Depends on scope
Training
Yes
Ongoing Support
Yes
Grant Reporting
Yes
Detailed rollout plan
We have a regional dispersed sales team, supported by our CEO, COO, and CMO. First contact can be by any of the above or sourced through our value added resellers. The team above speaks with every client and as requested, shares quotes, delivery details, and any implementation training or ongoing support details. We complete training and implementation either in person or virtually. We regularly send team members to sites domestically and internationally to support training and implementation.
Reporting metrics supported
see above for Meaasurable Outcomes available, varies on customer requests, requirements.
Who It's For
Ideal customers
Rural HospitalCritical Access HospitalFQHCRural Health ClinicCommunity Health CenterLocal Health DepartmentSchool-based Health CenterTribal Health OrganizationState AgencyCorrectional Health ProgramEMS / Mobile Care ProgramPayer / Medicaid PlanCounty / Municipal GovernmentHome Health AgencyNonprofit / CBOSenior Center
Multi-site deployment
Statewide programs
Rural / frontier
Technical & Compliance
Involves PHI
Signs HIPAA BAA
Compliance documentation available
HIPAA statementSOC 2HITRUSTISO 27001NIST alignmentCybersecurity policyPrivacy policyBAA template
EHR / system integrations
We consistently integrate with a variety of customer needs and requirements as it relates to EHR's and IT systems.
Credentials & Evidence
Critical Access HospitalsFQHCsRural Health ClinicsMedicaid populationsMedicare populationsState agenciesFederal grantsTribal healthCorrectional healthSchool-based careHome-based careMobile careOther
Expected outcomes / measurable benefits
Measurable metrics will be tailored to the participating entity and deployment, with baseline measures established where appropriate.
(a) Internal contract-performance metrics
Telemedicine.com will monitor metrics such as:
Order and implementation performance: Orders completed on schedule, implementation milestones achieved, equipment delivered and configured, and sites launched as planned.
Service availability and responsiveness: Service availability, support response times, technical issues, resolution times, and escalation performance, consistent with the applicable service commitments.
Published outcomes / metrics
See Measurable outcomes, and/or can visit our partner's published research page at https://www.cromfordhealth.com/research
Rural health experience detail
20 years of supporting customers in all 50 states for USDA RUS-DLT initiatives, experienced in single and multiyear program and customer support.
References available upon request